[Resolved]  Sony Ericsson C510 — Bug in Brand new Phone

Dear Sir,

I have bought brand new Sony ericcson C510 mobile in a well known mobile show "Mobile Store", as soon as i unwrapped the box i found the Brand new Cybershot C510 has bug in its camera.The image is not been captured properly and its simply dark.
when approached the store, they directed to the sony ericsson service centre for replacement, but the response given by the Sony service centre, Greams road, chennai was really bad.The service people tried to hide the fault of the mobile and convinced us .After genuine argument they agreed the fault but refused to replace it when the brand new mobile not even used has really serious problem.
We even contacted the customer service people who again tried to ignore us.
Please help me out in this issue for which i spent my one month salary to buy the product.
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Aug 14, 2020
Complaint marked as Resolved 
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the service people least bother about the actual problem and try to ignore the service, which has become usual and weird at sony ericsson centres.
Hi

I have brought a brand new sony ericsson C510 and the moment it started working, i found a bug in the 3, 2 megapixel camera, The images are dark and becomes fade .is it a problem of camera or any problems in settings can anyone help me out ?
Rajoy I found the same problem with mine, the pictures taken indoors were always dark. Have you set it to flash? The problem with my c510 is that there is no display on screen at all at times but the buttons still work, i can make calls if I know the number to key in, also the phone freezes and goes all multi coloured on screen, or breaks up whatever display is on screen and even sometimes breaks up the display AND the previous screen I was on and is just a mess. Never works for more than 30 secs now
Dude, i am really frustrated with this gadget, i dont knw what to do with this, sometimes my phone's display will go multicoloured and do u get any option to zoom the pictures, i dont find any

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