Sony Ericsson — No Proper Service

This is Pushyami im posting my complaint from Mysore I have purchased your hand set model number Z555i on 05 june 2008.
After 10 days we launched a complaint for breaking of key pad without any physical damage at Accel Front Line (Sony ericsson service center) in mysore but they have give reason as warranty has not covered for this problem.And i have send the broken key pad scaned copy to ur web site also by another service center located at Dev Raj urs road Mysore. And after few days i faced another problem in set of Not charging properly and again i went for that service center (Accel Front Line) and those people r taken 7 days for rectification and then we went after 7 days those people told that the board has some problem so kindly come after an week. Then we agree for that and we went after an week we got back our mobile.And for few days there was no problem in hand set after 15 days we again face the same problem but they people told that their is problem in board again and again we are facing same problem but due to this am facing so many problems please do needful for me otherwise i will go for consumer court and i will go for media also against the company

Regards,
Pushyami R Raj
[protected]/[protected]

I have submited my W700i to the Dedug Multi Services only one authorised service center in Aurangabad (Maharashtra) on 23/07/2009. First they told me pay Rs.100 for checking, then after 2day's they told me its keypad problem it wil charge Rs 1500/- and handset will be ready on 31/07/2009. When I went to service center on 31/07/2009. they said you should call us first and then come, your handset is not ready and come after 3-4day's now when I call to the service center they told me your head set IC is not working your head set is send to company and we are not having any idea about when it be repaired, then I told them I will have to complain about it. They replied your handset is not in warranty so you can't complain about it anywere.

Sir,
we have purchased w705 mobile in August 2010. we gave this mobile in the service center as the ON button is not working. later the service person said that the screen has been damaged and so the mobile is not working. i doubt that it is not possible, and more over the LCD screen is having scratches on the back of it. How is that possible for a new mobile to have scratches in the inner part of it if the mobile is not opened, and when asked the SERVICE PERSON says "WE DON'T KNOW" . So i want to know the part no of my LCD screen. Can you help me out of this problem. theses service person changed simply 3 LCD screen in front o[censored]s for other sony ericsons models.
Kindly please respond on this complaint and the SONY ERICSONS CUSTOMERS

CONTACT ME ON MY MAIL [protected]@gmail.com

Sony Ericsson — proper Service

Sir,

Im using touch screen model W950I four years.Im giving my mobile to change touch pad.
The service centre return to me the mobile not in proper working. Im inserting the sim card the sim card is not detecting my mobile.After working only my phone memory not functioning multimedia memory.
They r told mobile board is problem.what can I do now. I dont know the problem how arised. I give only the purpose of Touch pad problem.


Rs.Vinayagamoorthy
[protected]

Sony Ericsson service centres are the worst centres i have ever seen. Among these service centres Borivali (W) centre is in the top of all the worst centres. No proper Behaviour, no proper solution and exchanges the original parts with their existing old ones. And even the customer care does not listen to customer problems. If it was in my hand i would have closed that centre. I strong recommend to all people never go for Sony Ericsson cell phones.