[Resolved] Sony Ericsson — phone not repaired properly | |
i gave my phone to the sony erisccon certified service station at 105, paradise, behind park plaza, sarojani marg, c-scheme. My phone gets switch off automatically.Whenever i use to listen to songs on it it use to turn off automically.I gave my phone for servicing they told me that it's motherboard needs to be replaired. I gave my phone on servicing on 23th of september since then i have given my phone for servicing two times and i m still facing the same problem.They are not responding properly and are not telling me the problem my phone is having and not even reparing it properly. Such a service was not expected from sony ericsson. my model no is w7601 and my present job sheet no is SES08JPR20627.(which is the fourth job sheet). Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
4 Comments | |
Comments
Hi sir, this is naveen by complaint ID SES09PRI11292, IMEI no [protected], my mobile is with warranty and used for only 6 months. My phone starts freezing, and not able to receive call, auto switch off doesnot on itselft & while talking on the phone, on receiving message the phone switches off itself. Besides, I gave phone for service centre twice, but of no use. Sir you have to take this seriously and please respond to my complaint immediately. For 6 months I have faced many problems with this phone though I have used this phone very tenderly. How can I use this for another 6 months? I have purchased this at Sangeetha showroom located in Bangalore for Rs.15750/-, Please contact me on [protected].
Reply
my compalint with sony ericsson service center is same and my phone is with the service center since 19.7.2009 . the phone not been replaced by the company since last 4 times the phone is found defective
poor response from sony ericson on my mobile phone
Dear sir,
I give the mobile model f305 to the service centre for the complaint of low sound and un MP3 un supported media format on the date 13-07-09. At the time the system is working.then 5 days later they ask me the system is not switch on what can i do. my bill number is 416.The service centre address is given below.
Cellular care
Room no:35/3376
Punjab Natonal Bank Bldg
Kurruppam Road
Thrissur
Kerala
India
[protected]
Regards & Thanks
Lijo t g
[protected]
I give the mobile model f305 to the service centre for the complaint of low sound and un MP3 un supported media format on the date 13-07-09. At the time the system is working.then 5 days later they ask me the system is not switch on what can i do. my bill number is 416.The service centre address is given below.
Cellular care
Room no:35/3376
Punjab Natonal Bank Bldg
Kurruppam Road
Thrissur
Kerala
India
[protected]
Regards & Thanks
Lijo t g
[protected]
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