[Resolved]  Sony Ericsson — Sony Ericsson service center not returning my cell

I have had logged complaint about my Sony Ericsson W580 mobile on June 21’ 2008, because there is no sound in earphones. They have promised me for phone will be ok in 7-10 days.

It’s has been now one and half month since I hand over my mobile to sony ericsson’s local server center. Since then I am following with almost on daily basis, visited the service center many times.

Now after one and half month I was shocked to hear that they didn't have current status of my phone. Service center’s staff is very rude and they respond like they are doing my favor if they are repairing my mobile.

As per them I will get mobile once it repaired but they are not telling when ?

Following the required details:-

Complaint Sony Ericson W580I (Make 07W49)
IMEI No [protected]
Case ID N2GZB:[protected]
Given Date 21 June 2008

Center Contact : 523-A Purva Ismail Khan
Ambedkar Road, Ghaziabad (UP) INDIA
Phone -- [protected]
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Aug 14, 2020
Complaint marked as Resolved 
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In between 4 month after buying a Sony Ericsson W200i got a JOYSTICK problem.
When I handover it to a servicing center[Dalhousi, Poddar Court, Gate No-3, 2nd floor, Rabindra Sarani, Kolkata, PH :[protected]] on 9th August 2008, they told me it would be return on 12 August 2008.
But till now they are delaying it. They are not confirming the delivery date.

I want to ask you is it not your responsibility to handover the mobile on rigth time ?

Following the required details:-

Complaint Sony Ericson W200I
IMEI No [protected]
Case ID 2WC :[protected]
Hi. I would firstly like to start by saying that Sony Erricson's W900i was by far the best phone I ever had. I am however very disappointed in the fact that my service provider in South Africa (MTN) told me that they could not fix my phone for some reason. the only problem I had, was that I switched it off, and it would not come back on. They then told me to take a W850i, and I was never satisfied with it. This i made very clear to them, but they insisted that I could not have my W900i back. I now ask of you to ivestigate this matter, and I would please prefere to have the W900i again, as I have now completely for the first time switched to Noki, and I must admit that i cannot find the same quality or fetures as my W900i. This might sound funny, but I sincerely miss my W900i, and I am willing to buy another one, if this matter cannot be resolved. I am just very disgusted at the fact that Sony could not keep their prommise and provide the after sale service they bragged about when I first bought myW900i. Please contact me, as I do not inted to leave this matter.

Many thanks

regards


Gerald Chitter
plsssssssss sir tell me how to lock my w200i files and folders.
hi to all i just want to buy a case of my sony ericsson w610i mobile phone. but i can't get any updates regarding the same. any busy tell me any contect no. where i got the case(body) of the same.
One of Anjul Impex service centre in ghaziabad of Sony ericsson
the staff is very rude.
Hi,

I had purchased W595 mobile but after few 10 days. its has showing so many problem in my phone. when i was went to Ghaziabad service center they all staff is very rude and there Respond is very late.
no body is happy for there staff.

Center Contact : 523-A Purva Ismail Khan
Ambedkar Road, Ghaziabad (UP) INDIA

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