Sony Ericsson — Worst Product

Address:

Chennai, Tamil Nadu

Hi,
This is Johnson from Chennai crying with your sonyericsson C510 Mobile, You know I bought this mobile on Jun 27 2009 and it was pleasant and lovely to use the slick and stylish C510 but that was only for few months, I was having a problem with my handset about not being charged properly and I need to hold the adaptor connector into the handset for some time in order to power it up since there was some fault on the board so I gave the handset for service on 25 Nov 2009 ( Work order # SE309AGR17611) and got the board replaced within a few days and days passed and within a year I had the same problem with my C510 and again I gave the handset for service on 19 Jun 2010 ( Work order # SE310AGR21369)…What a surprise another board was replaced in my handset for the same problem....
I called their customer service right next day when I got my mobile back from service and reported the problem as the warranty of my handset got expired and they said they can’t help in any ways…what I asked is to extend the warranty for the handset as I got the board replaced within a year. But they said No...No...No… At max they can provide me a 15 Days service warranty and if the same problem reports again they can do something…No wonders the same problem occurred again after 20days…But what to do I BOUGHT A SONYERICSSION..Now Iam using a Nokia N73 which I bought 2Yrs ago with No problems till now….And this is to let you know people we are using a Samsung S3310 which I bought the same day with my useless sonyericssion and till now there is no problems and we have other nokia handsets at home which is 3 to 4 years old with no problems…
From this time I will never ever buy a sonyericssion product for me or my family and friends…For Sure…Thanks for providing such a good customer service and giving me a Great worthless product call SONYERICSSION C510…………….Bye….

Regards,
Johnson Devakumar A