Sony Ericsson — delay in getting my mobile repaired. | |||
As i have submitted my brand new mobile SONY ERICSSON NEO V at one of your service center at sector-47C Rai & sons SCO-60,on 29th of august 2012 as they told me that there is a on off problem in the set and its mother board has to be changed and today its 17th of september 2012 almost 20 days are gone but till date i have not received my mobile as the service center people told me that i will receive my mobile with in a week and more over now when i am asking them that how much time more it will take they are not telling me any thing so i request you to please take care of this metter very seriously and if there is some other problem than issue me a brand NEW set of NEO-V or else i have to give this complaint in consumer court as i am facing a lot more problems with out my mobile.so i once again request you to respond to this complaint earliest possible. the WORK ORDER NO IS -SE[protected]. Thanks achint khosla Was this information helpful? | |||
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Comments
I gave my Sony Ericsson mobile Xperia Mini Pro for service on Aug 20 2012 in Vimas Intek, Anna Nagar, Chennai (Work order#SE312VK113281), regarding Touch not working very slow and GPRS connection problem almost 55 Complete, but still now i am not get back my mobile phone. Really i am not expect from Sony for this kind very very veryyyyy service and customer satisfactions. Here after seriously i will not buy any Sony product for this kind of worst service.
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sonyericsson — long delay for repaired my mobile phone
i have purchased a sony ericsson z555 mobile but after 2 months my mobile suffering from many problems then i went to service center for repair my mobile .there is a probleme in some buttons of keypad but they take lot of time to repair my mobile .1.5month have passed but still they have not repaired my cell phone. and when they give me my mobile phone after repair it i use my mobile for 2 weeks only and then after my mobile suffer same probleme of sound and also others probleme.i am wasted my lots of money in calling service center and c care but no response was shown .At this time i donot have a mobile phone .My mobile was is in service center.i am request naveen sir [manager of service center]to give me another mobile for stand by but they ignore my request .sir/madam please take some steps against service center and help me in this issue and also reply for ans. that why they donot give mobile for stand by .all the co. service center provide this service to their costumers.i am facing probleme in past time also.so sir/madam contact with service center for giving me another mobile for standby .i am register my complaint with my name mayank and model no. of my mobile is z555 in service center and also register in c care.........whole details;
my name;mayank khurana
address;panipat 'huda sec 12
my mobile no.;[protected]
service center name;naveen telecom.
service center address ;gaushala mandir road gt road panipat
my mobile details;
imei no.[protected]
model no.;z555
reference id ;85145894[given by c care ]
plse take steps to provide better service............
i will be very thanksfull to you........
if you donot help me then i will case in consumer court in future against your co.