[Resolved] Sony Ericsson F305 — Warranty Policy | |
I bought Sony Ericsson F305 in Feb-09. After 3 months its connector was not working fine. than i Visited Sony ericsson service centre at Baroda. they just cleaned the connector and gave me back. this thing happened three times in last 2 months. last time when i visited the Sony service center before Diwali i asked him to "Pl . Change the connector" they refused to do so. and told me that when it will not work completely than we wil change it. After Diwali the connector stopped working and i went to the sevice centre and they opnned the mobile and told me that "According to our Warranty Policy the Litmus sticker is red so we can not change connector if you want to change than it will chargable " I asked him that before Diwali i came here for it and asked you to change it, at that time you didn't change it. He replied me that "now According Our warrnty policy it not possible to change becuse its litmus sticker turns in to RED color so Its LIQUID DAMAGE". Here My question is "How can a company trust on the very small Litmus sticker that Mobile phone is 100% or 50% or 25% Liquid" They refused to make the complian sheet regrding this issue. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
Comments
I bought sony ericsson W350i 5 months before ..Suddenly one day it got switched off and even audio speakers stopped working. I gave it to sony ericsson service centre in bangalore and they are saying my motherboard is burnt . so it doesnt come under warranty and they can not do anything. If motherboard is burnt what how can i be responsible for that. If they can not service means, why sony ericsson manufactures such a cheap quality product. Then why do they have a policy called warranty if they can not take it for servicing even. Totally unhappy with sony ericsson cheap products. Will never buy sony products and will suggest people not to by sony ericsson mobiles since they dont provide warranty
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