[Resolved]  Sony Ericsson G900 — non working of touch screen & non functioning of sony ericsson service centre at chandigarh

I have given my Sony ericsson G 900 mobile to service centre at chandigarh as its touch screen was not working and i was unable to receive any call & its battery back up was also low.(Its just 5 months old set & its duly covered under warranty)
I had submitted my set on 25.09.2009 and i was given complaint id no.SE309RTC14011 n i was told that touch screen will be replaced within 7-10 days.

I had visited service centre 4 times & every time they say its not repaired/they dont have parts & it will take another week. This is going on for 4 weeks.

When i asked them about any higher official to talk to, they gave me mob nos. of Ms Payal & Mr. Virender Mishra. And with all the professional respect that Sony Ericsson has, those two official dont bother to accept calls.

I had even logged my complaint to their call centre no.[protected], but they also keep on saying that its not repaired yet.

And now i want a new hand set from Sony ericsson as my hand set is still under warranty, so please provide me any e mail id of sony ericsson services to log my complaint or please forward it to them.