Sony Ericsson: - Harkrishan Service Centre — Very poor after sale service

abhi6teen

from Noida, Uttar Pradesh

Address:

West Delhi, Delhi

I have given my cell phone:u10i(Aino) to HarKrishan services, District Centre, Janak Puri for display and slide problem on 10 March,2011. They have such a poor after sale service that they are not able to arrange some parts to rectify the problem. Today, its more than 25 days since my cell phone is with them but the status of the handset is same: "waiting for the part". I had even registered my complaint: 89935654ri on Sony Ericsson's complaint deptt on phone, but they also speaks the same language.

I think Sony Ericsson has lost all the good image they had initially. My 2 friends are also facing similar issues with service centres of Sony Ericsson.

I strongly discourage purchase of Sony Ericsson's handsets because they have very very poor after sale services.

Regards,
Abhishek Arora

Was this information helpful?

No (0)

Yes (0)

Related Sony India reviews

View all 8014 Sony India Reviews

Comments

Shilpi Alagh

from Noida, Uttar Pradesh

Oh God!! Why the hell I bought Sony Ericsson phone. Last year, In December, I faced the similar problem wherein I gave my phone to HarKrishan service center as this center is the only center close to my residence. These illiterate guys told me that they will fix the problem within 15 days.Undesirably, I ought to give my phone to these people as I had no other option. I repeatedly requested them for a standby phone, but they denied stating that their policy doesn't allow for the same. Still I was content with the thing. I was indignant only when they started saying the same rubbish answer that (After 15 Days) that "Sorry! It will take another 15 days as we are waiting for the parts". What a company... They didn't fixed the problem even after 2 and a half month.

Guys... Never go for Sony Ericsson handsets. Undoubtedly, they look good, but you will definitely gonna suffer afterwards..

Shilpi