[Resolved]  Sony Ericsson K530i — pants worn out within 6 months

I bought sony ericsson k530i this march and the painting around the display screen is just ripping off like a nail polish within 6 months. and now the painting is almost gone and looks like a ugly, fake one. Is this the standard of sony ericsson India mobiles? or sony ericsson as a whole? my IEMI no. is[protected] which is still under warranty and 6mnths old. When I called customer care, they say the painting does not cover under warranty. Who can ask this...they simply say the paintings does not come under warranty.
name: karthik
ct. no [protected]
IEMI no.[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Sony Ericsson K530i — paints just worn out within 6 months

I bought sony ericsson k530i in this march and the painting around the display screen is just ripping off. and now the painting is almost gone and looks like a ugly, fake one. Is this the standard of sony ericsson India mobiles? or sony ericsson as a whole? my IEMI no. is[protected] which is still under warranty and 6mnths old. When I called customer care, they say the painting does not cover under warranty. Also the plug of charger and headphones disconnects often and become connectionless. SE is making our people stupid!!
IEMI No.[protected]
I want to know the address of original panel.
my panel has been broken

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sony India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    8014
    Pending
    0
    Resolved
    2252
    Sony India Phone
    +91 99 6793 9629
    +91 90 2912 0629
    Sony India Address
    No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
    View all Sony India contact information