Sony Ericsson K530i Mobile — Complaint against service of the ACCEL LTD

Dear Sir,

I m using mobile for the more than five years. I have not come across such complaints before when i was not using Sony ericson mobile K530 I.

I have purchased K530I mobile before 7 months only. I m getting a continuous problem in that mobile. The memory stick is not detecting properly, even and then it is disconnecting. I have launched a complaint with the sony ericson service center that is ACCEL LTD.

They are not at all solved the problem when i given a mobile to the service. So again i had given the mobile to the service in the same service centre for the second time. But the problem is not yet solved still. They had wasted my five working days in my office. I had got the loss of pay for the five days and i m coming far away from the service centre.

Not only to me, they are worst in the servicing. I have not come across this type of company, who are not giving a customer satisfaction. They are useless. Even my mobile is in the warranty period, they are wondering me like this. If the people who dont have the warranty, i dont know what they will do.

Pls advice the Greams road Accell service centre, Tamilnadu, Chennai, India. to oblige the customer properly and to respond the customer properly.

Only the customers are coming to the service centre, they have the hope of servicing their product correctly.

But in this particular service centre 90 percentage of the customers are not satisfied to their service. Even they have the thought of not purchase the Sony mobile also.

In later, it will be a very loss to the Sony Ericson company also.
If the customers are getting this types of service, definitely they wont purchase sony mobiles, which ends in a Loss o[censored]r company.

Pls take this as a human complaint and take the necessary actions.