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[Resolved]  Sony Ericsson / K850i — Sony Ericsson India - refused to repair mobile lcd display

I'm Chintan Kantharia from Surat, Gujarat, I'm writng this
with a lot of disappointment and anguish, with reference to current
complaint no: SE [protected] On 12 Oct 2009 At S.P. Connecting,SESS Shiv pooja,opp Turning Point, Ghoddod road Surat, Gujarat.I had purchased a Sony Ericsson K850i in
March'08 Which had cost me a whopping amount of
Rs.19200/-. However I have been constantly facing problems with it since
Apr'09, first there was a problem with display and
it was repaired (Cost:1000/-) at Authorized service station in Surat P9 Services Limited.
Thereafter I again faced a problem just one month later where I had to change the Keypad (cost:1200/-) at same service center And again one month later to this
the display had to be changed and since then the mobile has stopped
working, I had lodged a complaint in Aug, Complaint
no. SES-246 at True Value service Limited, Surat. The mobile was sent to
Bangalore for repair however now I have been told
that the mobile cannot be repaired. And Second time SP Connecting Also told me your mob was not repairable. This kind of reply is highly disturbing
especially when it comes from such a reputed organization, I have always
contacted authorized dealers and in spite of this I'm having to face this kind
of problem, What am I supposed to do now with a hopeless cell phone which cost
me Rs 19200/-. Kindly suggest, Your kind reply is highly awaited
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  1 CommentShareTweet

Comments

sony ericsson/k850i — cell repairing

sir,
I am verry sorry to write here that my cell is under repairing since 04.12.08 at siliguri sony errison cell service centre due to it's key pad problem.According to their advise it's case has to be changed with cost otherwise there is no alternative sollution and I am agreed with this condition yet it has purchased on 06.09.2008. Till now they cnn't deliver the cell due to non availability of new case & I am suffering problem for that.

thanking you

COMPLAIN ID SEO[protected] DT. 04.12.2008

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