[Resolved] Sony Ericsson / K850i — Sony Ericsson India - refused to repair mobile lcd display | |
I'm Chintan Kantharia from Surat, Gujarat, I'm writng this with a lot of disappointment and anguish, with reference to current complaint no: SE [protected] On 12 Oct 2009 At S.P. Connecting,SESS Shiv pooja,opp Turning Point, Ghoddod road Surat, Gujarat.I had purchased a Sony Ericsson K850i in March'08 Which had cost me a whopping amount of Rs.19200/-. However I have been constantly facing problems with it since Apr'09, first there was a problem with display and it was repaired (Cost:1000/-) at Authorized service station in Surat P9 Services Limited. Thereafter I again faced a problem just one month later where I had to change the Keypad (cost:1200/-) at same service center And again one month later to this the display had to be changed and since then the mobile has stopped working, I had lodged a complaint in Aug, Complaint no. SES-246 at True Value service Limited, Surat. The mobile was sent to Bangalore for repair however now I have been told that the mobile cannot be repaired. And Second time SP Connecting Also told me your mob was not repairable. This kind of reply is highly disturbing especially when it comes from such a reputed organization, I have always contacted authorized dealers and in spite of this I'm having to face this kind of problem, What am I supposed to do now with a hopeless cell phone which cost me Rs 19200/-. Kindly suggest, Your kind reply is highly awaited Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
Comments
29%
Complaints
8014
Pending
0
Resolved
2252
View all 8014 Sony India reviews & complaints
+91 99 6793 9629
+91 90 2912 0629
No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
View all Sony India contact information
sony ericsson/k850i — cell repairing
sir,I am verry sorry to write here that my cell is under repairing since 04.12.08 at siliguri sony errison cell service centre due to it's key pad problem.According to their advise it's case has to be changed with cost otherwise there is no alternative sollution and I am agreed with this condition yet it has purchased on 06.09.2008. Till now they cnn't deliver the cell due to non availability of new case & I am suffering problem for that.
thanking you
COMPLAIN ID SEO[protected] DT. 04.12.2008