Sony Ericsson — MOBILE DATA CABLE DEFECTIVE WHICH IS IN WARRANTY

Address:

Ahmedabad, Gujarat

I online purchased new mobile sony erricson x-peria (Model -Neo V) which is in warranty period, when I received the courier than i come to know about the data cable is getting loose with the handset than i went to sony erricson service station address : Mobile care, nr choice restaurant, c.g. raod, ahmedabad, gujarat to check the data cable which is in warranty period at that time Miss Minaxi executive present there examine the

data cable and reply in rude way said that it will not be replaced or repaired as its damaged by me but the fact is that it was not damaged only the loose contact. without behaving politely she misbehaved and talked rudely. and after i raised complaint at sony erricson customer care about the service station and executive and also sent the snap shot of the cable through the same service centre but from there also i am not getting any satisfatory answer. But the fact is that the data cable is not damaged its company defect which they are not accepting. pls look into the matter at the earliest and solve my problem