Sony Ericsson Mobile Model No- F305 — Defectiveness of my mobile

Dear Sir/Madam

Subject- Defectiveness of my mobile

Dear sir,
I have purchased a Sony Ericsson mobile (Model no-F-305, IMEI No-[protected]) on dated-22/2/09 for Rs.8300/- from Sun Teleservices, K-18, Lajpat Nagar, part-II, n.d-110024, Tel no[protected], 41724720, After 3 month of purchasing it started giving trouble to me like hanging , low battery backup ,speaker problem , then after I consulted to Sony Ericsson customer care from where I got guidance that I should go to customer Service Centre and hand over to service centre I went to service centre Techno care , E-17, ground floor, central market, Lajpat Nagar, part-II, Tel no[protected],[protected], I lodged my complain on dated 3/6/09 from them I got complain id no- SE [protected], same day service centre representative shorted out my handset problem and given to me ,after spending a few day I felt that my handset trapped in same problem and this time a new problem was screen display was added away I was in trouble due to this handset there was no way only to consult with customer care representative from there customer care representative once again advised to me go same place it means Techno care I submitted my handset on 4th August,2009 with complain id SE-309TEC 13259 . On 18th August it means after 14 days I got my handset but problem was not shorted out even I made a humble request to service centre kindly replace my handset but they strongly denied. I through it could be general fault. That is why I went there two times but I got nothing from there. I am still unsatisfied with those services. It is not only with my handset the person who is carrying the same model no I.e-f-305 phone also facing the problem of same features Day by day the new problem are added in my handset like it I press any button of my mobile phone then contact option comes out on my mobile screen . it means it is not working like other normal mobile phones. After facing the long period of trouble in my phone ultimately I submit to it at service centre on Techno care , E-17, ground floor, central market, Lajpat Nagar, part-II, because its me nearest service centre on dated 15/09/209 after talking with customer care representative. This time my work order no is SE309TEC15482 and Sony Ericsson customer care complains id no is 85115865. Again now-a-day I am facing problem i.e phone is not charging, hanging, network and working very slow. I am very disappointed with the service of my handset and service centre. I must want replacement of my phone or pay back my money.


Thanking You
With Regards

Amarjeet Kr. Singh
M.No- [protected]
New Delhi