[Resolved] Sony Ericsson - Mobile P990i — Not repaired - Even Though in Guarantee | |
Sir, I purchased Sony Ericsson mobile P990i through sify shopping web site http://shopping.sify.com/shopping online in Dec 07 wide Purchase order no. .s[protected]b The mobile IMEI no. is[protected] and model is P990i. Invoice no. 2839 by N R Infotech, Mumbai 07 It was delivered to my Dombivali (Mumbai- India) address on 25th Dec 07. Recently I have taken it to Sony Service center for some repair. ( LCD screen calibration problem) Sony service center at Saki Naka is saying that this mobile was not sold in India and hence we will not consider guarantee period. I feel cheated. The Sify site clearly mentioned guarantee period. Even after buying mobile in India, making Rupee payment, I do not get guarantee. I request you to help me. Latest status: Sony Service Center say that mobile can not be repaired and they are returning it back. I have paid Rs.14000/- and within six months I have to throw the mobile since it can not be repaired also. I have raised complaint with Sony Ericsson and their reference no. is 72430288. I have also raised complaint with Sify Customer care and their reference no. is 7297070 Both parties did not give any solution so far. Please help me to get a replacement phone. Regards, Vijay R Shrawage Mob: [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
2 Comments | |
Comments
Just file a case against them dear..that the best solution...and give maximum publicity...lets see..
Reply
sonyericsson — Repair of mobile P990i
Fwd:Sony Ericsson Contact Center, Ticket: 85089116This has reference of my grievance regarding servicing of my Sonyericsson P990i mobile.
My grievanace has yet not been resolved and I have recieved no repsonse from you.
From now on, I shall be sending you three reminders daily till my grievance is unresolved and nos. of reminders will be escalated going forward.
Any attemp to filter/block/modify my mail at your end will lead to litigation at suitable forum and would amount to deficiency in service.
This may be treated as reminder cum notice.
With No Regard
S S Giri
[protected]
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