Sony Ericsson / Mobile Phone W830ii — W830i - (Earspeaker problem) Incoming Sound during call | |
Hi, I purchased a new sony ericsson cell phone (Model No. W830i ) on 6-07-08 from Paul Communication, Karol Bagh. New Delhi - 110005. IMEI Number is [protected]. Afet only 5-10 days the below problem got started. Whenever I dial any number I can only talk for few seconds and after that it becomes blank and i cant hear the voice of person from the other side while talkng whereas the person from other side can easily hear my voice. I got it repaired from Sony Ericsson main Center at Okhla Industrial Area, Ph II New Delhi on 09-08-08. The Complaint ID was : SES08BR223598. And i have the copy of receipt which says a damaged part has been changed but the problem is still the same. Now i want my cell to be replaced with a new one as this is not at all working. Would appreciate your response ASAP. Regards, Saurabh gupta Was this information helpful? | |
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W830i mobile phone — Poor response to complaints
i purchased W830i last year and within 8months it started showing problem with its Bluetooth &camera. It gets hang while playing videos. i submitted phone to service center M/s RT Outsourcing ltd Faridabad 2months back and till now i haven't get it back, very poor response from their side.They have sent the phone to the company and as per them it is under processing. I can't understand does it take so much time to repair a phone. i have lodged my compliant in customer care too, they have said to wait 48hrs. If nothing gets happened in 48hrs i will definetly go to comsumer court to take legal action against this.