[Resolved]  Sony Ericsson Mobile, W580i — Audio & charging problem

Address:Delhi

My Sony ericsson Mobile W580i was giving problem in Audio as well charging.I give it to repair at Technocare in lajpat nagar sony ericsson authorized service centre.The service centre offer very poor service in terms that they never give any intimation to customer about fault,quotation or handset ready to collect or not.Infact not even pick phone given on bill which was complaint of every customer there.They charge huge amount saying faulty part replaced.As charged 1564 Rs to me.When i checked before taking find that charging slot which had prob was not even replaced So i get it replaced in front.After bringing handset home using half an hour it display gone.Then i went back and give them.Since 2 month they never called me about handset though there service centre shifte two times in the meanwhile so i cudn't get handset even on going.When i finally found new location and asked for handset they were unable to deliver and told me it is repaired but hasnt come from factory.I am fed up with there attitude and tired of going again and again and not getting my handset repaired even after paying huge amount of 1564 Rs
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sony India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    8014
    Pending
    0
    Resolved
    2252
    Sony India Phone
    +91 99 6793 9629
    +91 90 2912 0629
    Sony India Address
    No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
    View all Sony India contact information