Sony Ericsson Mobile W595 — complaint of service center

SONY ERICSSON / Mobile W595 — Too much delay in repairing of mobile

I PURCHASED THE MOBILE PHONE OF SONY ERICSSON MODEL NO. W595 ON 15/06/2009. AFTER 15 DAYS, THERE IS A PROBLEM OF AUTO ROTATE. ON 10/07/2009 I REACH THE SONY ERICSSON SERVICE CENTRE AT THANE & DEPOSIT THE MOBILE TO SERVICE CENTRE FOR REPAIRING, I DEMANDED FOR REPLACEMENT BUT THEY PEOPLE TOLD ME THAT REPLACEMENT WOULD NOT BE GIVEN TO YOU BUT IT WILL BE REPAIRED FREE OF COST. BUT TILL TODAY THE MOBILE PHONE IS NOT DELIVERED TO ME AND SERVICE CENTRE PEOPLE ALWAYS TELL METHAT IT WILL REACH TO YOU BY WEEKEND. I AM VERY UNSATISFIED WITH THE SERVICE.
I WANT TO RESOLVE THE PROBLEM AS SOON AS POSSIBLE & ALSO COMPENSATE FOR DELAYING IN SERVICES.

Sony Ericsson Mobile W595 — Too much delay in repairing of mobile

1. I purchased SONY ERRICSON mobile instrument W595 from Shreeji Fones, Naupada, Thane (W) on 15th June 2009 vide receipt no 23934.
2. The said Instrument started giving problems within 15 Days o[censored]se and was delivered for repairs on 10th July 2009 to Ccom Services, F11, 1st floor Eternity Mall, Thane (W), vide Workorder No.: SE309CS110330 and said me that it will deliver to you within 8-10 days.
3. But till today 27th July 2009 the instrument not delivered to me inspite of regular calls to above service centre. They are just telling that it will come to you by weekend but already two weekend passed out.
4. So please take the necessary action and tell them to replace the instrument with existing one as it is under warranty period & also need to compensate for the business loss, mental agony and harassment.

sony ercsson / w595 — delaying in repair

i had given my phone to sony service centre on 25th july 2009 for repair . service centre address is new no 383, old no 96B, GST road, kadaperi, opp taluka office, tambaram, chennai-600045. i had problem on charging
connector . 8th aug i got mobile from service centre, still i had same problem. i had given mobile to same centre on 10th aug still i am waiting for my mobile.no response from service centre.please do needful for me .waiting
for reply ...

Sony Ericsson W595 Phone — Delay in repair

I was facing a problem with my Sony Ericsson W595 phone.
The phones ear speakers were not working and I have given it for repair on 14th
November 2009 to RT enterprises Vikhroli west.
Work order No: SE309RT112151.
Almost 20 days have gone by and even after after repeated calls to the agency they convey the same thing that the parts are not available. I do not Know whether they are getting the parts from some outer space.
I have also registered the complaint with Sony Customer support Case ID 85941105 but they do nothing except for sending Thank you mails.

Kindly look in to the matter








Kindly do intervene in to the matter immediately as the
phone is under warranty.



And also if the part is not replaceable arrange for the
replacement of the phone.

SONY ERICSSON Mobile W595 — No response from Service Centre

26/8/2010
I have given my Mobile Model No. W595 of Sony Erricsion to the Service Centre at Borivali on 31/7/2010 for minor repairing. But as on date I have not received my Mobile as well as there is no Response from them. My Complaint No. is SE310SG115148. I am Share Broker and I am suffering and incurring heavy losses as my Clients can not reach me on time. I am very Disappointed by the service of Sony Erricsion as there is no response from them and I would like to have some sort of Compensation due to my heavy losses. Pl. do the neeful as my hands are tied. Thanks. Regards, Samir Kothari