Address: | Nagpur, Maharashtra |
I purchased your company made handset(Model Naite J105i) from M/s Mona Traders, Gokulpeth, Nagpur on 25th December,2009 for an amount of Rs.7300/-. The handset was nicely working for first 4-5 months after purchase i.e. up to June2010 but after this period onward I am facing various complaints due to technical faults in it. The complaints I have to tackle during these days & those were corrected at the authorized company service centre - RT Outsourcing Services Ltd, Shop no.14 & 15, 2nd floor, Sanskrutik Sankul, Zansi Rani Square, Sitabldi, Nagpur-440013, are enlisted below:
1. Loose connections : corrected by changing mother board
2. Language disappeared & data was seen in the form of codes
3. Games get deleted automatically
4. Not started(No switch on) i.e. dead
5. Got switch off in working condition(again dead)
6. Data gets deleted automatically sometimes if SIM card changed
The problems were solved/corrected at companies authorized service centre free of charge as this is a warranty period, but after completion of warranty period what would be the fate of my handset? I am doubtful about proper functioning of this handset in future and it may be more troublesome, hence, it is better to change handset. Was this information helpful? |
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