[Resolved] Sony Ericsson Naite — Irresponsible Answer from the sony ericsson service center | |||
Sir,i am vignesh from Tamil nadu........my mobile was dropped in water...so according to sony ericsson warranty rules......it is not possible to repair in free of cost in Service centers...so i give to repair on chargeable basis........after 2 days they phoned me and said" it will not be repaired you can only change your board".it's cost is 4000rs and i agreed that....but still it was went one month they can't change that board...i phoned him daily and they said "there was no stock in our main branch...so it may take time"..i phoned nearly 10 times...each time they said same....what can i do....is there any way to complain about them? Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
service center at BSEL Tech Park, VASHI.
i don't like the way he talks to the consumers, he can't explane the problem with the phone and he unable to convence in the matter, if we ask, he starts arguing to us, i visted three times to the shop. earlier i used Z550i and now S302i.
i don't like the way he talks to the consumers, he can't explane the problem with the phone and he unable to convence in the matter, if we ask, he starts arguing to us, i visted three times to the shop. earlier i used Z550i and now S302i.
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No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
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Sony Ericsson — irresponsible service center.
Sir/ Madam,I have bought a new W580i mobile. and in 3 moths i faced thebuttons mobile problem". Fed up with the local service center at chandigarh, i went to them many times
they are asking to charge for my cell and its in warranty
even i am ready to pay for service but they dont have the parts from tha last two months now what should i do and where i go i asked them when the parts will be available they said they also dont know,
now my cell not working properly and i am facing lots of problems
i never buy sony ericsson handset this was my first time when took it and i am getting lots of problems sony is not a small company but in my future i will not take sony ericsson handset service is zero and quality too.
Please take necessary actions to avoid such inconveniences to the customers.And when you give the franchise to a other private party please ensure that they are very responsible and wont spoil the Sony Ericsson name