[Resolved] Sony Ericsson P1i — Service center problems

[Resolved] Sony Ericsson P1i — Service center problems

W Wasim Shahzad

I had bought on sony Ericsson P1i in sep07. In august 08 its Jog dialer, back key, Touchscreen stopped functioning. I took the phone to the service centre on 23rd august and phone was inspected and submitted by Service centre employee and told me to call on monday 25/08/08. I made a call and was told that touch screen is out of stock and give us a call on Wednesday. Again same story was repeated on that day as well. I have been calling service center on the days when i am asked to call but still my phone has not been repaired and still lying with them. I get the same excuse that the phone is waiting for repairing due to required part is not available. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Manish Jagtap

I am having a similar experience now. I bought a SE-W595 in April, hardly tried it's radio. Suddenly when i tried it in End-April, phone couldn't detect Antenna (headset), Music player is playing the sound with speakers...so embarrassing for the first time. Took the phone to service centre at Isetan. Initially they asked me to collect after two days. Later i received a call that motherborad need to be replaced and the part is not readily available with them. They promised me a period of 1-2 weeks. Now it is over 3 weeks and they are still waiting for the parts. God knows where these parts are coming from...may be Antartica. Now i can not do anything apart form waiting for them to call me.

Singapore wants to become the world-class service nation...with this kind of service on offer???

Anybody is having similar experience?