Sony Ericsson P1i Mobile Phone — delay of my phone new body

i am user of sonyericsson pli mobile phone . i am from ahmdabad . i have visited sony ericsson service centre at navarangpura . i required myphone fullbody with touch stic. but they have told me that we can arrange it after 10 days . then after i had gone there but they have told me that we cant arrange your p1i phone fullbody . after 30 days they cant arrange my requirement . sony ericsson is very big company .then its why .