Comments
ON DECEMBER 2010, I PURCHASED W100i FROM PUNE.
WITHIN A YEAR, I HAD TAKEN IT SEVERAL TIMES TO SERVICE CENTRE. IT HAD GOT REPLACED SOFTWARE, MOTHERBOARD, BATTERY & NOW GONE FOR SLIDER & DISPLAY. IF THE SET WAS SO FAULTY, WHY THEY DONT PPL REPLACE MY HANDSET. I CANT EXPECT SUCH TYPE OF SERVICE, QUALITY, & PRODUCT FROM A GLOBALLY RENOWNED ORGANISATION LIKE SONY ERICSSON. TILL NOW, MY SET HAS SPEND MORE THAN 60 DAYS IN SERVICE CENTRE...
THE SERVICE GUYS (ACCEL CARE CENTRE, PUNE ARE TOO PATHETIC, THEY ARE NON COPERATIVE & ALSO DONT BOTHER TO PICK PHONE. MOSTLY THEIR PHONE IS UNREACHEABLE)
CURRENTLY WHEN PETROL IS MORE THAN Rs70/L, I HAVE TRAVELED HUNDREDS OS KM ONLY TO RAPAIR MY SET.
I M REALLY PISSED OFF....
TO BE SUMMARIZED, I WANT TO GET REPLACED THIS FAULTY HANDSET OR I WANT THE COMPENSATION.
I STILL HAVE A RAY OF HOPE, DATS WY I COMMUNICATED HERE.
WORK ORDER NO SE[protected]
REGARDS
PRASHANT JOSHI
PUNE
[protected]
[protected]@GMAIL.COM
WITHIN A YEAR, I HAD TAKEN IT SEVERAL TIMES TO SERVICE CENTRE. IT HAD GOT REPLACED SOFTWARE, MOTHERBOARD, BATTERY & NOW GONE FOR SLIDER & DISPLAY. IF THE SET WAS SO FAULTY, WHY THEY DONT PPL REPLACE MY HANDSET. I CANT EXPECT SUCH TYPE OF SERVICE, QUALITY, & PRODUCT FROM A GLOBALLY RENOWNED ORGANISATION LIKE SONY ERICSSON. TILL NOW, MY SET HAS SPEND MORE THAN 60 DAYS IN SERVICE CENTRE...
THE SERVICE GUYS (ACCEL CARE CENTRE, PUNE ARE TOO PATHETIC, THEY ARE NON COPERATIVE & ALSO DONT BOTHER TO PICK PHONE. MOSTLY THEIR PHONE IS UNREACHEABLE)
CURRENTLY WHEN PETROL IS MORE THAN Rs70/L, I HAVE TRAVELED HUNDREDS OS KM ONLY TO RAPAIR MY SET.
I M REALLY PISSED OFF....
TO BE SUMMARIZED, I WANT TO GET REPLACED THIS FAULTY HANDSET OR I WANT THE COMPENSATION.
I STILL HAVE A RAY OF HOPE, DATS WY I COMMUNICATED HERE.
WORK ORDER NO SE[protected]
REGARDS
PRASHANT JOSHI
PUNE
[protected]
[protected]@GMAIL.COM
Today is 25th November & till now i haven't got any call from SONY ERICSSON.
i submitted my handset on 3rd november.
workorder no SE[protected]
Ticket id[protected]given on 13th & i was assured, that some senior official will contact me within 7 working days. but none of them called)
Ticket id[protected]Given on 21st nov, stated that, within 3 working days, senior management will contact, but again no buddy called)
complain no was SES11B[protected]st nov)
lastly i called them on 24th nov 5:10 PM (now they said within 48 hrs senior management will contact & solve ur prob..)
My only point were
1) Give my handset ASAP
2) I want a handset SWAP coz this handset is too faulty, i am sure in future it will again cause prob.
But SONY people have mentally harassed me, which affected my work also...
if possible please tell me how i can SUE these ppl.
i submitted my handset on 3rd november.
workorder no SE[protected]
Ticket id[protected]given on 13th & i was assured, that some senior official will contact me within 7 working days. but none of them called)
Ticket id[protected]Given on 21st nov, stated that, within 3 working days, senior management will contact, but again no buddy called)
complain no was SES11B[protected]st nov)
lastly i called them on 24th nov 5:10 PM (now they said within 48 hrs senior management will contact & solve ur prob..)
My only point were
1) Give my handset ASAP
2) I want a handset SWAP coz this handset is too faulty, i am sure in future it will again cause prob.
But SONY people have mentally harassed me, which affected my work also...
if possible please tell me how i can SUE these ppl.
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