[Resolved]  Sony Ericsson — refusal of repairing of handset

Address:

East Delhi, Delhi

DEar sir

my handset was given for repair in the authorised center GURU NANAK COMMUNICATION in VIKAS MARG SHAKARPUR new delhi of sony ericsson last year in novemebr or december having the job sheet number provided my this serivce center as: E16i and another number SE[protected] which is i think is the actual job number or some kind of code they put in the system to check the repair history

now the problem is the handset was fine till last month and we decided to go to the exact same repair center as mentioned above but they have closed shop and have removed as the authorised center by sony themselves. Thus, we went to some other repair center by the name (Immortal Services_CP B-35/2, First Floor, Guru Nanak Pura Laxmi Nagar Opposite V3S Mall Near Niman Vihar Metro station, [protected]), now they have told us that and i quote" your handset has been opened outside by some other unauthorised person and we asked them that how do they know of such thing and he said that there are some wires which have been connected inside the set which should not have been there or has been put there which are not present in any of the protocols that shows that it was repaired by an authorised serivce center repair man."

We dont know how is that possible and we took the handsets as same as it was repaired by the closed service center. Now we are facing problem on how to get it repaired by the authorised service center.

what steps should be taken to get this thing resolved.
name: Anuj Chotala
number: [protected]