Sony Ericsson — Service Center is not giving us service. Not giving back my phone

Address:Uttar Pradesh

Dear sir
I have a phone of company sony ericsson xperia neo v which had problem in touch was submittd to d sony service station at Kanpur on 12 th july..the company has given many confirmations but all were false .we were told to wait for 7 to 10 days after 10 days when i cld up they again told to wait for another 10 days and it hs been a month and a half and i havent got my phone..the senior represntatives at the costmr care dnt talk in a humble way and hve given mny false dates for receiving d phone.

Sir, plz do the needful
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Sony Ericsson — my phone not given back by service center

my mobile phone sony erison xperia neov i have it sony service center for battery backup problem but they damaged my touch and phone not giving my phone and sony care said that i have wait for 2 weeks more i have sumited my phone on 15 may 21012
and my work order no is SE[protected]
and my compalin no in sony is SES[protected]
my call refernce is[protected]
pls solve my isuee as soon as possile i frustated
and service dosnt give any reply

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sony India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    8014
    Pending
    0
    Resolved
    2252
    Sony India Phone
    +91 99 6793 9629
    +91 90 2912 0629
    Sony India Address
    No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
    View all Sony India contact information