[Resolved]  Sony Ericsson — sk17i

Address:

South Goa, Goa

I have given my Sony Xperia Mobile Handset for changing the Glass which fell down and broke.
They Charged me 9000 to change the class.

I have spoken to Mr Venkatesh their manager and was advised by him to send him a mail its almost a month still there is no response even after speaking to him couple of times.

Every time i call service centre they say that they have not received any reply.I have never experience such a poor service. Whenever i call i get the same answer its surprising to note that to change the glass it costs me 9000 when the mobile cost is only 13000.

Ticket No :[protected]
Date :22 Sep 2012
Job No ;W[protected]

I need Sony to takeup the issue and give me a proper answer so i can decide how to mover further

Thnks N Rgds

J.Smith
[protected]
smith.[protected]@gmail.com