[Resolved]  Sony Ericsson — sold faulty phone xperia S (LT26i)

Address:

Delhi

dear sir


i purchased from hotspot s[ice retail ltd. D-354 main vikas marg laxmi nagar, delhi=92 book no. c86/115 and serial no.5703 dated 30/07/12 a Sony ericsson expria S ( model no. LT26i) of rs 28500/- when i used the phone after two days i find that the phone is hanged and contact the seller he said due to the application and this was continued for five to six days after the seller told me to contact the service centre and the sony service centre person laxmi nagar told same and he also update the application after that the phone is in same after seven days i want to service centre he told me that the phone will replace and you got new phone and issue a work order no.SE312CIS11231 on 19/8/12 after 13 days i find that a old scratch phone was given to me i refused and contact to sony ericsson executive he ensured me that a new phone is issued to you but a period of 45 days passed neither my old phone or new phone issued to me


kindly see what the sony ericsson is doing now a branded company?