[Resolved]  Sony Ericsson (Spiro W100i) — Software problem and delay in receiving from service center

Address:

Gautam Buddha Nagar, Uttar Pradesh

Sir,

I purchased a sony ericisson (Spiro w100i ) phone on 20th December, 2010. It has many problem from starting just automatic swithch off and start, hagging, audio prob etc. I went service center sector - 18, noida. They just upgraded it with latest software but problem became same. I went next time( 5 feb 2011.) they kept my phone and said "we are sending it to head office and u can take your phone next week." but I didn't receive yet (1 March 2011). Just they are saying next week , next week when I contacted with my Workorder Number SE[protected]. They also gave me a case ID 89706178 from customer care.

Sir please see the matter.

Thanking You

Krishnakant Singh
Noida.