Sony Ericsson W100i (Spiro) Mobile Handset — Frequent repair & parts replacement required in first 6 months of purchase itself

Address:Thane, Maharashtra

I purchased Sony Ericsson W100i (Spiro) mobile handset on 01st Nov 2011. Since then it has been to service center for repairs related to frequent hanging/restarting problem, Messages Out of memory problem. Twice critical parts have been replaced. But still the for the fourth time same problem repeated with screen getting blank.

Reference Work Order No:
1) SE[protected]; 2) SE[protected]; 3) SE[protected]; 4) SE[protected]

Several times registered complaint with service center & Online (Ref No SES11B001641 & SES11B001815 / 16 / 17 / 18).

Demanding for either replacement of Mobile Handset with new one OR Reimbursement of money.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sony India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    8014
    Pending
    0
    Resolved
    2252
    Sony India Phone
    +91 99 6793 9629
    +91 90 2912 0629
    Sony India Address
    No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
    View all Sony India contact information