[Resolved]  Sony Ericsson W302 — poor service

I am S.Surya doind my 3rd year civil engg in sathyamangalam, but my native is kumbakonam.I bought SONY ERICSSON W302 on 01.12.2008.From the very next day it is a big problem for me with that phone.It started hanging very frequently.I gave for service in my home town itself.They said that there is problem in NETWORK CARD and it would take more than 15 days to replace that.How can i be without cell for such a long time?I need my phone replaced immediately as its not even one month since i bought the phone.I had SONY ERICSSON W200i and my dad is having W810i and so i was impressed with the quality of the company.I need the phone replaced as soon as possible.

My no:[protected].

Thank you.

I am purchased w302. I am very excited when I buy this phone but when use this phone i am very disappointed.i am total pocket money spend on this phone.There is nothing good feature in this phone.Anyhow I want my phone to be replaced.

Internet connectivity- No
Speaker sound- Very Very Low
Voice Command- No
Pc Suite - No
Camera - Very Bad
Ear Phone - Not Bass Reflex
Theme - Not downloader

I suggest To everyone please do not purchase the sony ericsson W302.

NOO!!!
NEVER EVER BUY A SONY ERICSSON MOBILE!!!
VERY WORST SERVICE!!!

Sony Ericsson W302 — deficency in service and replacement of handset

I purchased the mobile(W302) on[protected] from Agra's Big Bazar and since then i am facing problems of frequent hang ups, automatic restarting of the phone and no network time to time which disturbs my communication badly as it bars both my calls and messages making my life miserable. Thrice my mobile has been repaired by authorised service center in past 3 months, still problem pertains. I contatced the sony ericsson's customer care service, again they are asking me to deposit my handset with them. It taken them on an average 15 days to return my handset back. Till that time i have to suffer. No proper response is given by sony ericsson to me for Why this problem is occurring again and again.

Complaints faced more than frequently:
Specifically for my mobile:
1. Gets hung
2. Gets switched off but turns back on only at its will
3. Network goes on & off which proved seamless with other sets with same SIM
Generally faced for this model (i believe):
1. Terrifically disappointing sound effect tarnishing the image of Sony ericson
2. Poor technology to draft a message
3. Messy key pads

I bought this on January 1st 2009 for RS.7600/-. I started realizing all the above problems right from the third day of purchase. I struggled and suffered all these days and i met a few guys with same trouble and they too were cursing the company which must not be happening.
Let it not do wonders for what i paid (though it does not do justice for money) but i expect it at least to satisfy the purpose of a cell phone!

I had approached the dealer (S V communications, East end circle, J P Nagar 3rd Phase, next to HDFC ATM, Bangalore-76) the very next week. This guy directed me to the service centre (the very next week of the purchase of a brand new cell!) and coldly offered an exchange with any other cell. And the value of this one was fixed at 3000.00 on the next week and was describing sheepishly about the short comings and drastically falling price of W302.

Is sony ericson going to dwell on with just doing poor service on this phone to keep the mouths shut? (like just changing the speaker or changing battery which never helps but was done for my friends who are using the same model)
Why don't they accept the mistake and compensate which will only add on to their professional ethics. This is nothing less than NEGATIVE MARKETING.
I expect Sony ericson to compensate for this or replace with another set (of course not the same).
Please contact me by e-mail if there is a solution.

i bought a sony erricson w302 phone on 26 september2009.no pc suite cd was given to me.this is the worst phone i have ever purchased.i am regretting my decision to buy sony erricson w302 phone.internet browsing is poor.never ever buy w302

Sony Reicssion W302 — Bad Service

i bought my sony ericssion W302 6 months back.but from the last month i had a problem in battery bacjup problem,so i gave the mobile for service,but after servicing i am facing so many proble .i service my cell at accel service center in madurai.my battery backup is also not good,momery card accessing time is long,un recongnized language setup.............

w-302 mobile — bad service

SIR,



I HAVE GOT AN W-302 SONYERICSSION PHONE FEW MONTH BACK .

UNFORTUNATLY MY BACK COVER WAS BROKEN .

HAD VISITED YOUR SERVICE CENTER IN GUWAHATI INDIA SEVEREL TIMES BUT THERE WAS NO

SUCH RESPONCE SINCE LAST TWO MONTH .

CAN YOU HELP ME IN THIS CASE WILL BE THANKFULL TO YOU.







N.R.HAZARIKA

ABOVE ORIENTAL BANK

COL.J.ALI ROAD

LAKHTOKIA

GUWAHATI

ASSAM

INDIA

PIN-781001



PHONE - [protected]