Sony Ericsson W302 / UniverCell — Defective Battery and low Volume

Hello sir,

I bought Sony ericsson W302 on 28-01-09 in Univercell at Eluru road Vijayawada. The phone was a defective one. according to the specifications, the standby time of the phone is 300h and talk time is around 6h. but when I fully charged it up, it did not even return 1 day of stand by time. the sound output was very low and I can't even hear the ring tone through the loud speaker. when I asked Univercell store about the very thing, they did not respond and sent me to sony ericsson service centre. there they did not rectify my problem and did not even replace the defective phone. Please take necessary action on sony ericsson and Univercell for selling such good for nothing phones and deceiving consumers.

Thank you sir.