Sony Ericsson W395 — Poor Service

Address:

Bangalore, Karnataka

poor services
Dear Sir

I am an unfortunate and a poor user of Sony Ericsson Mobile phone who is
being harassed by your service center in Bangalore, India.

I will request you to please help me.

"I have purchased one SOny Ericsson W395 on 5th September 2010 from Univercell for a Rs 5500/-(Five Thousand Five Hundred only).

All my friends were insisting that I should go for a NOKIA if I am spending that much but still I trusted Sony and invested in that. But after the painful experience, I think they were right. Even they have
the right to teaseme and they do.

My handset started giving few problems like loosing network, Low Battery Backup, Memory Problem very often and display also used to go blank.

I deposited the handset in your service center several time from date of purchase i.e. every month I deposited for repairing and now I deposited in M/s Service Point, No. 652, 1st Floor, 11th Main, Jayanagar, Bangalore- on 18th March2011 vide work order no SP311ST111424

I want replace the same product with another one if its not possible to repairing because now I am in Warranty Period after the warranty will expired then I am not able to spend for repairing. I am left with no option and choice except to speak to higher authorities like you and update you regarding the FRADULENT PRACTICES being followed by your service centers.

I will request you to immediately look into the matter and I will like you to help me.

Waiting for reply
S.R.SREENIVAS

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