[Resolved]  Sony Ericsson W580i — Authorized Service Centre in HSR Layout, Bangalore

W580i/Black(Sony Ericson Mobile) — Misbehavour of service center

I Have purchased W580i sony ericson mobile phone from GARG ASSOCIATES, Model Town West, Ghaziabad for Rs. 12500= with proper bill. My IMEI no. is [protected] on 17.09.2007. After few months o[censored]se it gave me problems reagrding functioning. I went to the above dealter. He told me to contact your service center namely DEEP SERVICES, Nai Basti, Ghaziabad. I went to DEEP SERVICES for repairing of my mobile. He assured me to repair it in a weeks time. After a week I inquired about my mobile he dogged me for another weeek. As such he dogged me for few more weeks. Yesterday, it crossed the limits when DEEP SERVICES owner told me that we are not responsible for dealy and even repairing of the said phone. The height was he told me that why you purchased the sony ericson phone only. We people had not come to your residence to sell the mobile phone. These were the words of your service centre person representing sonly ericson. I got surprised and also he misbehaved with me in other sence also. I am a person of repute and am having hotel business in centre of Ghaziabad. How can he behave like this with me and even defame your brand sony ericson. How people will go to buy your product, if your service centre behaves like this. I have not got even my phone till now and I am not intersted in facing that person also. I am lodging this complait of firstly not getting my mobile repaired for a month and secondly against the behaviour of your DEEP SERVICES center. If some action against is not taken against this perticular service center and my mobile repaired or replaced as a new one, I am forced to go to Cosumer court for lodging complaint regarding both the above issues. My present mobile no. [protected] and my address is PANDIT HOTEL, 7- GT ROAD, Ghaziabad. If you people are interested in redressal of this complain, I am ready to wait for your reply for a week only. I am not going to collect my mobile from that person of rude behaviour. Let my phone remain with DEEP SERVICES if repaired also.

Thankx
SUNIL BHASKER

where is the sony erisson Authorized service sender in Bangalore near to kormangala, HSR layout, BTM

Hi,

I do support your comment 100%.Even I m from HSR layout.My 580i is also the worst set i have seen.Within 5months of purchase my phone used to hang and calls used to get disconnected.I gave it for service and they said its missing some software update.I donno why a new phone required s/wupdate.Even now i m facing the same problem and the phone has started melting.The speaker region heats up and some kind of a black ash has formed around the speaker region.
I did not expect such a set from Sony.I think they are supplying China manufactured sets.I wud advise whoever reads this to stop going for Sony mobile sets.
One of the worst experience with a phone after paying 14k.Cud have had a 500 bucks china handset.
Thanks,
Arjun

Sony Ericsson — Bad services by Ghaziabad service center

I would like to book a complaint against Sony Erricson company. My model K510i met with an accident & its screen & body got shattered. I went the only service center of this company in Ghaziabad. They denied to repair it saying that the company does not produces body of this mobile.