[Resolved]  Sony Ericsson - W580i — Dead Phone - Not turning "ON"

I bought Sony Ericsson W580i phone @ Rs 9175 with bill dated on 8th June 2009 from Salora Ventures, Old Rajinder Nager, New Delhi -Sony Ericsson Retailers, during my purchase they assured & committed me that if any defect is found in mobile set provided by us or any of its accessories would be replaced with new one. After two days after charging my phone didn't Turned "ON", i tried several ways mentioned on there website for this particular problem, but none of them worked out. Thereafter i went to the retailer, they advised us to submit our mobile set in nearest service center - Vibra Tec, East Patel Nager, Delhi & told me that i would get my mobile set back within a week period, Its been more than 15 days, i have already launched my complaint in there sony ericsson - customer support center but none of them is able to respond me back about status of my phone. I am very humiliated & these support center people have harassed me by passing false comments about the repair status period of my phone. I have also called there Escalating Department, but those people are also taking my complaint very leniently. I want my phone or my money back, from this Fraudulent Company, kindly treat this complaint seriously & take appropriate action against Sony Ericsson.