Comments
Sony Ericsson W580i — Unable to rectify defect
I had purchased a Sony Ericsson W580i in Kolkata in Sept'07 and around the last week of Jan'08 the camera of the phone stopped functioning.I gave it to their servic ecentre called Cell-O-Service at P-17,Mission Row Extension Kolkata - 700013 vide Complaint ID SESO8COS10652 dt 04/02/2008.At first the people at the service centre told me that it will be repaired in 2-3 days.When I called them after 2 days they told me that the specific part is not available and it will take 20-25 days for it to come.When I rangthe call centre and emailed them my problems they sent the part and I got a call stating that the set has been repaired on 15/02/08.But within 10 min of taking delivery of the set the same problem re-appeared and I had to re-deposit the same in the same complaint ID.Now again the call centre and the service centre give me assurances that I will get a call within 48 hours which never comes,nor are they committingthat it will be repaired.A costly set only four months having recurring problems is not being replaced by the company which supposedly prides itself in delighting customers.I am not amused at all.I am being made to run pillar to post and it is hampering my work as well.Sony Ericsson W580i — Never Worked Features of the Special Phone!!!
This Mobile came into market with great show-off ads by Mr.HRITHIK ROSHAN. This is the First Mobile in India with SHAKE Feature and stylish look...I bought this SONY ERICCSON W580i for Rs.12, 885/- in the month of August 2007.
1. The Mobile had made restart the mobile every 20 mins to use it. Otherwise it will restart itself.
2. The Shake feature of the phone never worked. The key pads needs water without which the Keypad will start cracking(Not Jokes).
3. I cant speak to the person on phone. Voice is mute for most of the time.
The above problems were not rectified after I visited 3 of the SONY ERICCSON AUTHORISED SERVICE CENTERS in Chennai. They had NO SPARE PARTS. It is in Vain after I argued with the QUALITY MANAGER with the Case ID:SE5364213 for 30 mins.
Now I dont know if I can throw the same mobile to Others...$*&#^$*&!#$^*!$^*&!@$&(-------My Expressions goes like this...
Sony Ericsson W580i — software,
I cant take any picture after 5/6 days from buying date, from the day I started using this set lots of complaints like not reachable, swiched off, engage.Responce ;went to service center near malleshwaram bangalore.
Too much attitude from management, request for replacement was no possible.
Sony Ericsson W580i — hand set is some time hot and ear sound is tottaly low
hand set is 1 call 1 minit talk and after very very hot and ear sound is totaly low my Air candition room but no ear soundNOTE: 1 day puarches and secund day is promble
Sony Ericsson W580i — Ridiculous service by Sony
I got the Sony Mobile in the end of Dec-07, i haven't used that mobile fully for two months too.it was hanging a lot nad one fine day in march it was switched off and went to dead condition.
when i took to the Sony service station they logged a complaint and one week afetrthey informed that the board was faulty and they replaced and given the mobile on April 29th, i used that mobile for 3 days and on April 2nd the mobile screen became black but when i took that mobile to the same service center and asked them after the board changeit was like this they reolied that there was some water drops went inside and they are helpless.
Pls log a complaint and help me to get the mobile repaired or do me the needful to get replacement for my mobile.if wanted i will log a complaint in consumer court also.
Sony Ericsson — Damaged product, W580i
Hi,I bought sony ericson W580i on 30-Mar-08 fancying Hritik Roshan.., after a weeks use the cell phone was off... (no display at all.. (add says shake it babe... i could not even shake it well.. the cell was OFF huh!!) i called on helpdesk for replacement.. they directed me to service center, i went to Salora based in pune Tilak rd.. there they said that we cannot replace the product as its over 7 days. they asked me to change the hardware as there was some proplem in it.. it took more than 25 days to get this done... i bought the cell on 14-May-08.. at the time of collection i did not notice that there was a crack on number 7 of the keypad... and the metal body is visible from sides...
i havent enjoyed the cellphone at all and it looks 2nd hand piece... My burns..for getting this service for 10339/-... (its very expensive...)...
today (16 April 08)I called on [protected]... spoke to Amit.. (who kept on repeating like a record..and kept on offending me...) later i spoke to Sanjay he gave too many pauses in speech and then gave me same solution... (NO HELP of ERICSON)
IS there anyone who can hear me and HELP!!!
Man SONY ERISON S***S BIG TIME
I think i might get a heart attack thinking about the cell phone..
help me out.. please
help me out.. please
Sony Ericsson W580i — Bad Experience with the Sony Product
Hi, I have had a bad experience with the sony erricson cell i purchased. The phone had a faulty camera and keypad at the time of purchase. Every time I have visited the sony erricson service centre the only reply i have been getting is that the camera as well as the keypad are out of srock and the cell would have to be deposited there for a period of 2 weeks. Finally almost at the end of the warranty time period, left with no choice i have left my cell with them for repair. It has been 3 weeks already and they have not yet fixed it. Several calls to the service centre has yeilded no result as they either cut the calls or keep the receiver off the hook.The service centre addres is : Numeric Communication Services,
25/1 Srikanta Mahal, 1st cross Sampige road, malleshwaram, bangalore -560003
Sony Ericsson — unsatisfactory product
i purchased a sony ericsson phone 2 months before. but just after the purchase the phone got dead. when contacted the company service center executive told that the mobile is out of the market long ago. and it is not possible to repair it. The dealer is not supposed to sale that item as far as what the executive told us. instead he sold that to us.the executive promised us to give a written deed of the company regarding the phone against the dealer.so we need your assistance to proceed with the dealer.. dactivate WAP FTVModel pack
mobile no.[protected]
mobile no.[protected]
Sony Ericsson W580i — Network issue
I Purchased Sony ericsson W580i Model handset on 26/12/2009 at BIG C,AMEERPET,HYDERABAD.But from last 02 months its getting network issues on the same handset.Already visited Authorized service center Thrice but they changed Motherboard But still again iam getting iam facing same problem.29%
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Sony Ericsson W580i — very bad product launch
i've bought SE W58i on 17th nov and it was dead on 17 dec exactly 1 month after purchase. i gave it for service in SP1 (ACCEL) , jayanagar, banglore. i dint get back the piece till now. Now i doubt its stability even if its repaired. At first service point people said it will be repaired in 1 week later asked for 1 more week but its 3 weeks now...hatsoff for SONY ERICCSON SERVICE