[Resolved] Sony Ericsson W960i — no.5 of keypad does not function | |
i am from the coountry Philippines, about 6 months ago the no.5 of my key pad does not function. i brought it to a sony ericsson care center in Shoe Mart (SM) Cebu for check up, they told me that a little amount of water/moisture has penetrated the no.5 of the key pad... they tried to clean it but it only got worse. 3 more keys did not function. they told me the only way to fix it was to buy the set of key pad/key board... so i agreed to order the said part... i keep on calling the said sony ericsson care center but its past 6 months and still the part did not arrive... i even tried SM megamall, but still no parts arrive. i only used my sony ericsson w960i mobile phone for almost 4 months... is there any way how to get the damaged part as early as possible? please reply... thank you so much in advance... Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
my handphone w960 i touch screen not working . What is the problem? on off several times found no use. is it need a major repair? or can reset back ? or how? pls give me some instruction what i can do myself? is there anything i can do ? or must go to customer care?
Reply
my handphone w960 i touch screen not working . What is the problem? on off several times found no use. is it need a major repair? or can reset back ? or how? pls give me some instruction what i can do myself? is there anything i can do ? or must go to customer care?
it's the basic problem with the w960 touchscreen.
i had the same problem and a lock button or the * button,
to repair the touchscreen problem is easy, just open the case carefully with your nail or a sharp screw drive gently and remember to look at the tiny screw on the side of the camera cover with a seal.
then simply detach the socket both keyboard and screen. and to fix it, just connect the socket again and put your phone back together. very simple.
but the case for my keypad * or lock button, i still figires out how to fix it. maybe it's the ribbon cable, the socket or the button was dirty or broken.
if you had any way to fix it, just tell me please...
it's the basic problem with the w960 touchscreen.
i had the same problem and a lock button or the * button,
to repair the touchscreen problem is easy, just open the case carefully with your nail or a sharp screw drive gently and remember to look at the tiny screw on the side of the camera cover with a seal.
then simply detach the socket both keyboard and screen. and to fix it, just connect the socket again and put your phone back together. very simple.
but the case for my keypad * or lock button, i still figires out how to fix it. maybe it's the ribbon cable, the socket or the button was dirty or broken.
if you had any way to fix it, just tell me please...
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