[Resolved] Sony Ericsson - W960i — SERVICE - REPLACEMENT | |
I have always been a complete fan of Sony Ericsson's products and have been using the same over the past few years, now my recent purchase of Sony Ericssons W960i Smart Phone has lead me to loose Rs. 27, 000/- and not even have the product in hand. Cause Sony Ericssons service centers cant seem to figure out the problem( Problem - Phone switching on but not booting completely .. In short hanging) so they have sent it to their head office, if they cant figure it out "then" they will replace it. Now are we stupid consumers to spend so much money and have no phone in hand.. The phone was 3 days old. I Rest my case, No Brand will be a winner if they cannot handle, after sales service keeping the customers best Interest in mind. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
I had bought this phone(w960i) 7 months back from UAE. Now I am currently placed in India. The touch screen does not function at all! and the phone has to be restarted atleast twice every day.
Suprisingly the service centre is least bothered to get it replaced as it is outof warranty even though the warranty term is not expired. The service centre in Malleshwaram(Bangalore) is the worst I have seen. How can sony erricsson have such service centres????? As of now I am using the phone as a USB device after having spent 25000K.
Suprisingly the service centre is least bothered to get it replaced as it is outof warranty even though the warranty term is not expired. The service centre in Malleshwaram(Bangalore) is the worst I have seen. How can sony erricsson have such service centres????? As of now I am using the phone as a USB device after having spent 25000K.
my sony ericsson w960i touch panel is nt workng at all frm da rght side!!!n dis problem has continued even aftr changing the whole screen.
ppl plz tell me a solution
ppl plz tell me a solution
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agree with your complaint, bcoz i have purchsed this mobile. after four months number 7 and * is not at all working. no body knows how to service this.. can u help me how to get it done in uae. sharjah
i have purchased on the first day of lau ch in uae...
i just fed up with this mobile, , , ,
i want to know who is the exact sonyericssion service center
i[censored] can help it will great to you