Sony Ericsson — Replacement of product

sugandha12492

from New Delhi, Delhi

Address:

West Delhi, Delhi

Sir,
I purchased sony ericsson c905 on 24/72010. vide bill no- D10/278. Tin no- [protected] from M club, Dwarka, Sector-10.
The phone worked fine for about 15 days only. I filed a complaint on 17/08/2010. workorder no- last 5 digits-14729.
I was given a weeks notice for its repair. When i called, they told me to wait another week. I filed another complaint at the customer care. request no[protected].
I Dont want the defected piece. I want a replacement at the earliest.

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Comments

rasheedabdul80

from Chennai, Tamil Nadu

I purchased sony ericsson mobile battery seriel no.397624 on 13/11/2010.
From Swagat (authorised dealer of sony ericsson) Anna nagar, chennai.
Now the name changed to Sony ericsson experience store Nungambakkam chennai.

I got bad experience after purchasing from the store. which is
no battery back up in the battery i purchased. I walked into the store for replacement
of the battery there is no proper response from the sales persons.

I need to replace the battery earlier else i may file case in the
consumer court regarding this problem.

A Rasheed
[protected]
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