[Resolved]  Sony Ericsson Xperia Neo V — repeat failure of handset

Address:

Dehradun, Uttarakhand

I bought xperia neo v on 20th May 2012 , hardly had i used the handset for 2 weeks the handset was having problem. It was not unable to operate any sim card inserted in it.I submitted the handset in the service center on 4th June 2012 for repair. I received the handset after a big delay on 22 June 2012. The service center promised me that it will be repaired within a period of 10-15 days. The day i received my handset it gave the same problem to me and with a new problem too. The another problem with the handset was the sim keys were also kind of damaged due to which the sim card was unable to be inserted in the handset. I told the service center officials to get my handset changed. They took my handset again for repair and agreed to me that they will get it replaced. When i called in the customer care they said that they won't be changing the handset, they would be repairing it again. I am annoyed of them because of the repeat failure of the handset. The 1 month warranty is wasted because the company has my phone since 4th June.
I am really very anxious with sony ericsson. I would like you to take some strict and immediate action against them.