[Resolved]  Sony Ericsson Xperia — No Battery Life & Software Problems

Address:Rangareddy, Andhra Pradesh

I have bought sony ericsson xperia mobile a week ago..After buying i realised that i have done a mistake the battery life is very bad that if i talk for 30 min battery will be discharged and it is not working properly. I went and asked in the mobile from where i got the mobile, they told some problem in the software and we have to update it.
Please tell me the solution what should i do now???will i get the replacement of mobile ?? Or else what should i do with the battery and what about software updation??
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Aug 13, 2020
Complaint marked as Resolved 
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Sony Ericsson — poor battery software

I had purchased a sony ericsson cell phone t700 from one of your franchise (sony ericsson exprience store, 11/87 Geeta coplony)
my bill no. is SE 525.
it has become very slow in charging the operators had change the software twice but nothing happen. therefore i request u to change my handset otherwise I will put a legal notice against your company
hi,
my sony ericsson mobile has poor batery performance, help me

Sony Ericsson Xperia — Issues with handset and service

Hi,
I purchased an xperia in jan 2009. It developed a fault of the earpiece not working after a while. For the past 2 months the company is trying to resolve one problem, which results in another problem.

I had a word with Shalini Sharma, head customer service (as i was told) and she has also stopped responding to my calls.

2 months is a long time and i am really disgusted with teh service. I had submitted my phone to janak puri center in dehi and now have no clue on how to resolve it.

That seems to be one of the reasons why SE is taking such a beating and all models are flops...

Regards
Ritesh
[protected]

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