Sony Ericsson Xperia X10 Mini Pro — very poor after sale service

Address:

Mumbai Suburban, Maharashtra

I have given my phone for service at my nearest service centre i.e in borivali because i had problem in the working of my speakers which they innitialy said.Later on i discovered that the problem had been with the motherboard and that too after 10 days when i called at the centre.The centres does not even have spare headphones for backup. First of all they said me that repairing would hardly take a week but now they are saying that it is going to take a month.They also sent the parts(motherboard) to Chennai without my consent and my knowledge which i later came to know on further enquiry.I think that the further decision should be made after getting the consent of the customer.I think that after sales service is the worst. They are not replyin to my calls properly.I would like to say that i m NOT AT ALL SATISFIED with the service provided by ericsson..plz try to bring some change in the service centres...