[Resolved]  Sony Ericsson Xperia X10i — not working

Address:Palakkad, Kerala

HI,I ORDERED MY SONY ERICSSON MOBILE THROUGH EBAY. THE CELL PHONE WAS DELIVERED BY ROSHINI AGENCIES, THE CELL PHONE WAS SEND WITHOUT A BATTERY, SO I DRAFTED A MAIL AND IN LATTER STAGE THEY SEND A BATTERY THROUGH COURIER ,SINCE THEN I RECEIVED THE CELL IT WAS NOT FUNCTIONING PROPERLY,MY LOCAL SERVICE MAN TOLD ME THAT I NEED TO SPEND ANOTHER 10000rs TO MAKE IT FUNCTIONING PROPERLY,HE TOLD ME THAT THE MOBILE PHONE IS A DEFECTIVE PIECE AND NEED TO CHANGE MOTHER BOARD AND SOME OTHER ACCESSORIES ,AS I HAD ALREADY SPEND RS 16000 FOR THE MOBILE I AM NOT IN A CONDITION TO PAY EXTRA TO MAKE THE ITEM FUNCTIONING,THE DETAILS OF THE CELL PHONE IS GIVEN BELOW ,

Item Number - [protected]
Item Name - Sony Ericsson's X10

THANKS AND REGARDS
RAJITH NARAYANAN.
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Sony Ericsson — not working

I was purchased 1 pc.of Sony Ericsson xperia X10 cell phone (IMEI No. [protected]) from M/S Lakshmi General Agencies on 26/07/2010 for Rs. 27950 (Bill no. Sony /559). After using it for sometime, the mobile is completly stopped and i complained the same to Lakshmi General Agencies ,46-9-50,51,bypass road,near church mainroad, Danavaipeta,Rajahmandry,533103 ,([protected],2432432) and deposited my handset complaint , I phoned the concerned Annapurna Mobiles, Rajamandry ,533103,[protected] and he told me that the handset cannot be repaired and further they will replace the same with the new one as it is under warranty period. Subsequently, I deposited the phone accessories full box to them. They were supposed to give the replacement withing 10 to 15 days. Thereafter I paid several visits to them followed by phone calls but they are not giving any head. It is almost 50 days have passed.Mr. Gandhi has finally promised me to give the replacement but again failed. To the most disgust, he is saying a stereotyped message " We cant say, whenever the Company will provide, we will give you the replacement".

I am a common consumer and facing a tremendous hardship due to such practice of the authorized service centre. I seek your kind intervention to get me the replacement and the compensation for the delay and the strict action against the authorized service centre, so as to curb such unjustified and unreasonable acts of the manufacturers and service providers.

Consequences : I am without phone. Since I cannot afford to buy a further new handset, I had to take a handset from my friend and that too not on regular basis. I have a bussiness without phone, I have to call the authorized service centre during the office hours.Please take nessary action and please solved my problem.
Thanks and regards
Mr.M . P.chaithanya
Tuni .
Ph-[protected]

Sony Ericsson Xperia X10i — not giving my phone back

hi there,
i gave my sony ericsson xperia x10i to repair in sony ericsson authorised store in governoepet,vijayawada for automatic shut down problem. my job card number is 656, given date: 06/12/2010. they said its gonna done by a month. but i has been 3 months now, they are not giving my mobile back.
i lost hopes on them.
please help me

Sony Ericsson Xperia Cellphone — worst service provided

My cellphone (Sony Erricson Xperia) does not get charged. Its not been even a year since i have purchased it by paying 30k and this is what i get in return from Sony. The more worst is your customer service which assured me to return back my cell within 10 days of repair but its been more than 20 days and i still dont have the cell back. Whenever i call the customer service, the only response i get is " The cell phone will be repaired in 2 more days". This is what i have heard from last 20 days. I am just waiting to get back my cell repaired or unrepaired and sell it off and get some money back to buy any other cell but definetly not sony and would suggest others as well not to buy this crap product anymore.

Sony Ericsson — not in working condition

Me sony ericsson ka yari u100i handset use kar raha hu. Lekin uski slide me kuch kharabi aa gayi hai. Usme screen me kuch dikhai nahi deta jabki sare function kaam kar rahe hai. Plz mujhe care center bhilai ka add. or contact number de

Sony Ericsson Xperia X10i Mobile Phone — Xperia X10i

Dear Sir/Madam,

This is Jaswinder Kaur from Chandigarh and this email is regarding my
SONY ERICSSON XPERIA X10i phone. I bought this phone on the 24th of
April,2011 in white colour for Rs. 22,500 from Sony Ericsson Priority
dealer, "STANDARD TELETRONICS", SCO No. 49, Sector 22-B, Chandigarh
(Phone numbers:[protected],[protected]. But, there were problems
with the phone. So, I took it to the dealer on the 25th of April. He
kept the phone and said that he would get it replaced and I can take
the phone back on 26th. He did not give me the phone on the 26th, not
even on the 27th. On the 28th he gave me a new phone. This replaced
phone was also having a number of problems like :

*It's battery was pathetic. It was taking 5 hours for charging, that
too not fully.
*It used to go on and off on its own.
*Whenever i used to make calls, there was a lot of noise in the background.

So, when I reported all this to the dealer again on the 29th, he
suggested that I should use the phone for 2 days and then check if the
problem is still there. After 2 days the problem was as it is. When I
went to the dealer on the 2nd of May, he turned very rude. He did not
talk properly and said he can't do anything about it. When I asked him
to return my money, he sent me to the service center. He said this
matter would be handled by them only. I then went to the service
center named "RAI AND SONS" in sector 47, Chandigarh. I asked for my
money back but they refused. they said there is no such provision to
return the money. They kept my phone and said they will replace the
phone after they get the Area head's approval in maximum 2 days but
they called me on the 6th of May saying that I could collect the paper for the replacement thing and I got the phone replaced on the 10th of May.

Now the issue is, this 2nd time replaced phone is all the same.
*There is a lot of noise in the background.
*The person at the other end can not hear me properly whereas in my old phone there is no such problem.
*The battery gets drained in a flash(without using the internet).
*Sometimes the touch does not work.

I am really pissed off. I have not used the phone even once since the day I bought it. I do not want this phone anylonger. There are a number of problems with this xperia x10i model. Had I bought a phone of lesser value, that would have been better. Why the hell has Sony ericsson kept such a high price for a pathetic model??

I do not want the replacement for this phone again because it's no guarantee that the replaced phone will not be faulty as there is problem with this model itself. I want my money back. I have lost my faith in Sony Ericsson.

Thanks and Regards
Jaswinder kaur
House No. 5620,
Sector 38 west,
Chandigarh
Phone No.[protected]
The sam eis the case with myself, Vijay Bhatt.I have gone thru the same for my W100i, SPIRO.its a hopeless phone.i got it replaced once but the new one was also the same.switched off automatically, got hunged up.very slow.Ericcson is not worth a penny.HOPELESS SONY ERICCSON.
STAY AWAY FROM SONY ERICCSON


Vijay Bhatt
[protected]
Ahmedabad
Gujarat

sony x10i — not working

my phone not working properly .i went to servivce centre, he said you came after one week, after two weeks he said your mobile phone is not work proper, i send to company , after two -three month he said this model's supply stopped by th company, we will exchange your mother board , my phone was in guarantee period so replace my celluler with same new one.otherwise i have to take strick action against your company.
HI, I ORDERED MY SONY ERICSSON MOBILE THROUGH EBAY. THE CELL PHONE WAS DELIVERED BY ROSHINI AGENCIES, THE CELL PHONE WAS SEND WITHOUT A BATTERY, SO I DRAFTED A MAIL AND IN LATTER STAGE THEY SEND A BATTERY THROUGH COURIER, SINCE THEN I RECEIVED THE CELL IT WAS NOT FUNCTIONING PROPERLY, MY LOCAL SERVICE MAN TOLD ME THAT I NEED TO SPEND ANOTHER 10000rs TO MAKE IT FUNCTIONING PROPERLY, HE TOLD ME THAT THE MOBILE PHONE IS A DEFECTIVE PIECE AND NEED TO CHANGE MOTHER BOARD AND SOME OTHER ACCESSORIES, AS I HAD ALREADY SPEND RS 16000 FOR THE MOBILE I AM NOT IN A CONDITION TO PAY EXTRA TO MAKE THE ITEM FUNCTIONING, THE DETAILS OF THE CELL PHONE IS GIVEN BELOW,

Item Number[protected]
Item Name - Sony Ericsson's X10

THANKS AND REGARDS
RAJITH NARAYANAN.
[protected]

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