Sony Ericsson / Xperia X8 — mobile handset not in working | |||
I have a mobile of sony ericsson E15i xperia x8 . which IMEI no. is -[protected] . which is purchased by me from spice hotspot in the month of October 2010 . I m totally fed up with this mobile or your services . firstly problem came with this mobile is for charging in December last week . I show this problem to your service Centre in January first week placed in central arcade , gurgaon . they told me that the charger of mobile do not work & we replace it . so that time I have no option So for the mean time I suffered a lot because I have to charge mobile by communicate with my laptop . I have got new charger from the sonyericsson corporate office Placed in gurgaon after almost 3 weeks . but after one month again charging problem comes with the mobile . then again I show to service centre named universal telecom,gurgaon. This time they said battery do not working & also may be mother board have to be repaired . so they take mobile with battery for repair or service work & ask me for atleast 21 days for this job. After this straightly I goes to corporate office of sonyericsson & ask is this a joke with me?????? You didn’t have any spare in your stock???? Why should they want to take 21 days? Is this type of services you are providing???? Concern person helped me a lot but still not enough for me? I have got new battery & according to service centre person in mobile there is no problem & we update only software………& I got new battery from your corporate office did not get from Service centre .they provide me a old battery which is not manageable & their behavior is so rude . Work order for that job is-----se311utt10274 Se311utt10275 after a lot of suffering because of you , still problem in mobile . same charging problem in mobile . I rectifying two problems as like before[protected] 1) Communication between mobile & charger is broken any time 2) You can see the running communication of charging on the screen but the percentage continuously goes to decreasing order not in increasing order . still mobile in switch off condition & i feel herassed after purchase this mobile suggest me the possible solutions? personally i feel very poor services provided by sonyericsson & even their service centre tecnical service person are not eligible for any serviceor repair work either they made a faulty handset 7 supply in the market Was this information helpful? | |||
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