[Resolved]  Sony Ericsson Zylo — Sony Faulty Phone not getting repaired anywhere

Address:

North Delhi, Delhi

Dear Sir

I have purchased a Sony Ericsson Zylo Phone on 19th Sep-2010 from M/s Rajesh Telecoms (G 3, R.G. Complex community centre, Sector 8 Rohini , New delhi).
IMEI No is[protected].
From 25th October’10 onwards its Display has stopped working, and its parts is not available in any of the listed Sony ericsson authorized service centre all over Delhi.
I called Sony customer care no[protected], but it wasn’t at all helpful in resolving my issue (ref No. are 88684936 and 8840174)

Also , I had visited Sony ericson authorized service center Tele Gizmo (Sec – 18 , Gurgaon, Contact N0 [protected]), they refused to accept the handset for repairs stating that parts are not available from last one month. They have taken down my contact no. and told me that they will call back when the parts will be available.

I want to get my handset replaced or repaired , so please provide the me the appropriate forum where I can raise my grievance. When will be the parts available in Service centres ???
.

Regards
Atul Sukhani
[protected].