[Resolved]  Sony Ericsson Zylo — Sony Ericsson Zylo Model Issues : Service center helpless

Address:

Pune, Maharashtra

Hello Sir,

I am facing display problem in few months after purchasing Zylo from shop (Jay Videshi Bazar, Shop No.5, A-1 Market, Sai Chowk, Pimpari, Pune -17 ).

Below are the purchase details:

Shop Address : Jay Videshi Bazar, Shop No.5, A-1 Market, Sai Chowk, Pimpari, Pune -17
Mobile Model : Sony Ericsson-W20-ZYLO
Purchase Date :[protected]
IMEI No: [protected]
Name : Uday

Service center Details : New Tirupati Cellulars", Shop 2&3, Esteem Towers, Mumbai - Pune Road, near Surya Hotel, Kharalwadi, Pimpri, Pune-411018. Phones:- [protected]/[protected]

1) I submitted my mobile 3 times for same issue in same sony ericcsson service center (New Tirupati Cellulars", Shop 2&3, Esteem Towers, Mumbai - Pune Road, near Surya Hotel, Kharalwadi, Pimpri, Pune-411018. Phones:- [protected]/[protected]) but they did not fix the problem permanantly.

2) Now the service center guys are asking me to change display with additional cost of 720/- RS though my cell phone is in warrenty period and blaming that the cell phone has physical damage where it doesn't have any physical damage.

3) Also, they are suggesting to show this cell phone in some other sony ericsson service center in Pune and gave up from fixing the problem.

4) Neither they are providing me fix of the display problem nor they are replacing my mobile.

5) Seems that the ZYLO model itself has lot of issues and service centers are not co-operating.

Really frustated with this Zylo as well as Sony Ericcsson Service Center.

Can someboday please help me ?

Many thanks in advance !

Uday Kumbhar
+91 [protected]