[Resolved]  Sony — Manufacturing Defect.

Address:Erode, Tamil Nadu

Hi,

Here i am tharanipathi from tirupur working as project analyst and developer in Probeseven.
Before 20 days i bought a SONY VAIO (VPCEB24EN) laptop, but now this week i got some hardware problems in the lap, but even though i gave my laptop for servicing to near service center in tirupur -KG Electronics.But from their side also iam not getting proper response till now, they are not saying proper delivery period and not inform me proper causes for the problem.Because of this problem in lap i lost 100 GB data.

From the above issues i am getting dissatisfaction on SONY Quality itself.
Due to this issues i cant move with my official works also by using laptop,my works are also getting hanged.

i need replacement because i am unsatisfied with that product, so i have doubt in quality and service factors of sony, So do the needful as soon as possible.

Also think about my value of time and money.

with in 20 days problem arise and hard disk fails means think about its performance after 1 year? How could i belive this product and store my secured data.

I am invested more than 40000 INR in this.


thanks,
tharani
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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I think you have to go and complain with the Consumer Forum and take a legal action against the dealer and the manufacturer.
Hi All,

I got the solution to this problem, SONY replaced my lap, i am happy and satisfied.

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