[Resolved]  Sony — Faulty Battery provided by Sony NP FG1

Address:

Gurgaon, Haryana

Sony digital camera new battery np fg1 faulty

I purchased a camera of sony in dec 2008 which has 3 years of warranty. My battery which is np bg1 which I a bundled battery is not working. When I asked to cce on 22nd nov 2010 and he asked me that I have to purchase a new battery. I purchased a new battery np fg1 on 01st jan 2011 worth rs. 2500/-. No one confirmed me that it has no warranty...

I shooted only 72 snaps and charged it once. Now my battery is not charging and not working. When I complaint this again in customer care then he asked me that is no warranty. You have to purchase a new battery again.

I forward a email to sony and got a call. He asked me that in case of bundled battery we can replace the battery and in case of seperate battery we can't.

Now they are refusing to replace the bundled battery also.

Kindly help me as it costs me 2500/- For 72 snaps.