[Resolved]  Sony Handycam — screen display & non computer operate

i sanjiv kumar jain owner of sony handycam vide b no 1643/05.02.2008 of avit digital pvt ltd, delhi

now i am facing a problem in display screen. this is not in working as properly.
i contact COMPANY'S SERVICE CENTRE AT ROHTAK & call representative so many time but they are so busy, they ignore every time
i call than nearly 50 times & calling since last 6 months but they are not responsing.

i want to activate my handycam on my computer, so i want to call them at residence but they told me that you have to take set on service centre. & every person forward for other person. No resposible person is sitting at service centre.

badly talking behave

they also told me that they are only for collection they will sent it to DELHI FOR REPAIR.

i am facing very difficulty to repair this in this busy life

sanjiv kumar jain
M NO [protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Sony Handycam — irrational charges for repair of a handicam

I gave my handicam for repair at vision plus ,Rohtak for repair. As told by M ISS DEEPIKA , the set was sent to sony service centre at DELHI. I WAS NOT TOLD ABOUT THE CHARGES AT THAT TIME . AFTER A WEEK WHEN THE SET WAS BACK AT ROHTAK I WAS ASKED TO PAY RS.2200. THEY SAID THEY HAD NO INFORMATION ABOUT THE FAULT AND THEY DIDN`T SHOW ANY RECEIPT SHOWING AMOUNT ASKED FOR THE REPAIR.SEEMED RIDICULOUS!ATLEAST I SHOLD BE KNOWING WHAT WAS WRONG WITH THE SET & WHY WAS THERE NO DOCUMENT FROM DELHI SERVICE CENTRE?
Kiran.
I had similar experiece when I visited their service centre at Siliguri, I had purchased Sony's Handicam (DCR HC 38) quite recently. When I was not able to transfer recorded video to my laptop, I had visited Sony's Service Centre at Siliguri. To my surprise, people posted at this centre had no solution to redress my problem.
Subsequently, I came to know that it was "I link cable" which helps tranferring recorded video to computer.

Sony Handycam — date display

i own a sony handycam DCR HC42E. I am unable to get the date & time to be displayed when i burn the tape onto a cd. the date & time is being displayed on the LCD screen but not on the cd video
please help

sony handicam — Not able to repair

Dear Sir,
I want to draw your kind attention towards the problem i m suffering from. The problem is as discribed below:-
I had bought a SONY HANDY CAM MODEL NO. DCR-TRV285e on Dated[protected] with warrenty of 3 years. It was working fine for all these days but suddenly i got a problem in this cam an went to SONY SEVICE CENTER(ONUS SERVICES) in PATNA. I submitted the cam there with job ID-PN44930 Dated[protected]. After one week i went there to get my CAM back. They told me that it cannot be repaired. Still this CAM is under warrenty. so kindly look into this matter and do the needful. My Contact No. is [protected]

Sony Handycam — i-link wire not given with handycam

sir,
i purchased sony handycam. but i-link wire not given with handycam. i-link wire is very essential to send vedio recording from handycam to computer. when i purchased it i was not aware of it. So it is requested to do needful

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