[Resolved]  Sony - Handycam — FALSE PROMISES BY DEALER


I have purchased one handycam NO. SONYDCR-DVD708 from Ambika Enterprise, SCO 42, Sector-11, Panchkula on 12.01.08. The distributor confirmed that one of their representative will visit our premises and will give DEMO for the use of handycam. I am sorry to say despite my telephone reminder no body has turned up till date.

It is really surpirising to see that if a company like yours appointing such type of distrbutors, then you are spoiling your brand image by not providing after sale service and making false promises with customers. If nothing has been heard from you within a day or two, I will be forced to take some serious action or going to the court for making false promises at the time of sales and not fulfilling after that.

INVOICE NO. S-12073 DT. 12.01.08

Dinesh Malik
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Aug 13, 2020
Complaint marked as Resolved 
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purchaed sony hanicam DCR-SE300E model ..i am not able to inctalled the cd in my laptop. My laptop operating system is "Windos Vista" Please suggest what to do ...is it due to the operating system problem or other problem...
Dear sir/madam
I am owning a sony handycam, Model:DCR-HC42E.i bought it on 19/10/2005 from pankanj electronics 9 DAV School Building Yusuf Sarai New Delhi-6.
Within this much timei had faced so much problem with this handycam, its just because of the very poor after sales service i must say.when i gave my handycam for service for the first time, i got it back with a new problem.its annoying that i still face this problem just because of bad service done.
The problem i face is the LCD display dissapears in between shooting and the colour of the footage changes.For solving this problem i have to visit the service station each and every time it occurs, because of this i hardly can shoot anything important and i missed many of importanat shots, which caused me hell lot of problems.
This is not what we expect from a company like Sony, this way it is loosing its realibility amongst the customers.
In my case do something seriously as my handycam is in warranty period is going to over.Hope Sony will do justice to my problems.or else i have to seek legal help.

i want purchase sony handycan SR45E.so please tell me about your local distributer.
Jayant Kothari
I want to purchase sony handy cam DCR-SR45/E. So please give me some contacts details of authorised dealer in Mysore.

Thanks & regards
Goutam maji
Please, i have a sony compact disk model Number:MHC GNX80.

Please is seems as if the transformer has developed faulty and i want you comporation to assist by given to me the address cum the local of your customers complaint office to enable me take it to them for repair because i don't want to loss that my sound system please.

It will be appreciated hearing from you on this issue.

Craving your indulgence at the earliest.

Barr. Anderson
Never purchase a sony handy cam i just purchase it's 80 gb 60x zoom rs 20000 handy cam and just hide my face if my friend asking me to borrow that it has terrible terrible picture quality even a month old child can draw ur better picture than its quality.

It's sucks me

Yashpal sharma
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