Sony Handycam — Demo services

Sony handycam 808E — After sale service

FALSE PROMISES BY DEALER
Sir,

I have purchased one Sony handycam NO. SONYDCR-DVD808E from Mahaveer Distributor K.T street Mysore-570001, The distributor confirmed that one of their representative will visit our premises and will give DEMO for the use of handycam. I am sorry to say despite my telephone reminder no body has turned up till date.

It is really surpirising to see that if a company like yours appointing such type of distrbutors, then you are spoiling your brand image by not providing after sale service and making false promises with customers. Its been a month i am unable to Burn the DVD or copy them to my computer there is Zero tech support from your side, If nothing has been heard from you within a day or two, I will be forced to take some serious action or going to the court for making false promises at the time of sales and not fulfilling after that.

Regards
Muddasir Ahmed
Mysore

I have purchased Handycam model No. HDR CX 110/E on 31.01.11. My demo request No. is 6883259 and everyday i fallow up the your service center and they are no response for my call and they are telling every day says that to day we will sen technician. i never execpected this type of service fro SONY. Too Worst your services after sales.

Regards
[protected]
Hyderabad